Privacy Policy

Last updated: February 2026

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Contact information: name, email address, phone number, and shipping/billing address
  • Order information: products purchased, quantities, order totals, and payment status
  • Account information: email and password for admin accounts
  • Communications: messages you send through our contact form or team store inquiry form
  • Usage data: pages visited, browser type, and device information collected automatically

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and support requests
  • Send marketing emails (only if you subscribe to our newsletter)
  • Improve our website and services
  • Prevent fraud and ensure security

Third-Party Services

We use the following third-party services to operate our business:

  • Vercel: Website hosting and deployment
  • Resend: Transactional email delivery (order confirmations, contact form responses)
  • Google Pay: Payment processing (we do not store your payment card details)

Each of these services has their own privacy policy governing how they handle your data.

Cookies

Our website uses essential cookies to maintain your shopping session (cart contents). We do not use third-party tracking cookies or advertising cookies. Analytics data is collected in aggregate and does not personally identify you.

Data Retention

We retain your order information for as long as necessary to fulfill your order and comply with legal obligations. Contact form submissions are retained for up to 2 years. You can request deletion of your personal data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Unsubscribe from marketing emails at any time
  • Lodge a complaint with a data protection authority

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS encryption.

Contact Us

If you have any questions about this privacy policy or your personal data, please contact us at our contact page or email us at ken@burningbushdesign.com.